Overview
LSPedia, a pharmaceuticals supply chain software company, was looking to accelerate their growth and needed detailed business performance data to support that growth. By implementing Discern in early 2023, LSPedia was able to utilize KPI insights to optimize their growth strategy.
Ultimately, Discern has empowered LSPedia to:
- Achieve efficient growth by driving smart business behaviors.
- Prioritize initiatives by analyzing performance by various product and customer cohorts.
- Streamline stakeholder communications with accurate, quick, and visual answers to inquiries.
- Accurately plan and forecast bookings.
- All while driving greater efficiency by automating analytics, presentations, and reports.
It is critically important for us to slice and dice financial data and operational KPIs. Discern helps us actively measure, monitor, and analyze business performance in real-time, enabling us to drive smart business behaviors.
Riya Cao
CEO
The Challenge
As LSPedia looked toward their next stage of growth, they needed detailed performance insights and the ability to slice and dice the information to inform strategy.
However, standard accounting and CRM systems such as Quickbooks and Hubspot were not able to provide the KPIs and segment analytics LSPedia required.
The Solution
Today, Discern equips LSPedia with the real-time performance analytics and insights needed to support business discussions and nimbly adjust strategies. From top-of-the-funnel pipeline creation all the way down to customer retention and financial results, Discern’s customized dashboards provide next-level performance transparency and fuels LSPedia’s data-driven growth strategies.
A Note on Customer Service
Discern’s close partnership with LSPedia via multiple communication channels ensured 1) the KPIs LSPedia and their stakeholders cares most about are automated and 2) analytics for day-to-day business operations are well-supported.
About LSpedia
LSPedia is the leading provider of turnkey FDA (DSCSA) compliance solutions and supply chain software solutions to the pharmaceutical industry.
