Discern.io Privacy Policy

Discern Corporation (collectively “Discern.io,” “we,” “our,” “us,”) owns and operates a public website (“Public Site”) as well as our hosted analytics products (“Products”), which are restricted to authorized users. Discern.io recognize and respect the privacy of users who interact with us. Discern.io collects, uses and discloses Personal Information in a manner consistent with the applicable laws and regulations of the United States and other countries in which it does business. This Privacy Policy describes what information Discern.io collect when you interact with our products, how Discern.io use, share and protect that information, and how you can access and update it. It also applies to all personal information received by Discern.io in the United States from the European Economic Area (“EEA”) (which includes the Member States of the European Union (“EU”) plus Iceland, Liechtenstein and Norway) to the United States and from Switzerland to the United States in any format, including electronic, paper or oral. It is effective on the date below and applies to our use of your information on and after that date. This Privacy Policy provides notice to individuals regarding the collection, use, and disclosure of their personal information.

DEFINITIONS

For purposes of this Policy, the following definitions shall apply:

  • “Agent” means any third party that uses Personal Information provided by Discern.io to perform tasks on behalf of and under the instructions of Discern Corporation
  • “Discern.io” means Discern Corporation, its subsidiaries, divisions and groups in the United States of America.
  • “Personal Information” means any information or set of information that identifies or could be used by or on behalf of Discern.io to identify an individual. Personal information does not include information that is encoded, anonymized or aggregated, or publicly available information that has not been combined with non-public personal information.

COLLECTION OF PERSONAL INFORMATION

Discern.io collects information provided to us through our Public Site or our Products.

Public Site: In general, you can visit our Public Site without telling us who you are or revealing any information about yourself. Discern.io do not currently track and collect information about your browser, domain name, IP address and the web pages you visit. Discern.io does not use cookies. There may be areas on our Public Site where you may provide personal information to obtain information or access to Discern.io’s Products.

​Products: Our Products assist Customers with CRM analytics and forecasting. Access to our Products is restricted to registered Customers with whom Discern.io have an ongoing contractual relationship and their designated authorized users. Information provided when a potential customer registers for any of our online services or uses our applications is personally identifiable. Customer and Discern.io enter into agreements that govern the use, confidentiality and security of the data. Depending on use cases, Personal Information may or may not be collected or processed.

PURPOSE AND USE OF PERSONAL INFORMATION

Discern.io may use Personal Information for operational, legal, administrative, and other legitimate purposes permitted by applicable law. Some of the ways we may use personal information include:

  • Providing you with requested products or services.
  • Providing you with information regarding similar products or events.
  • Analyzing and monitoring extent of use and enhancing Discern.io’s Products.
  • Providing customized product and service information.
  • Allowing users to participate voluntarily in mailings or other events.
  • Providing product service updates, information, and alerts.
  • Sending communications, including for marketing or other customer satisfaction purposes.
  • To contact users for information verification purposes.
  • Conducting due diligence activities for financial institutions and other regulated companies.

Discern.io only use the data to support the business requirements of the Products, and Discern.io never share your data with third parties other than as set out in this Privacy Policy.

CHILD PRIVACY

Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore Discern.io do not knowingly attempt to solicit or receive any information from children under 16. If Discern.io are aware that information is being provided by a person under the age of 16 Discern.io will not collect the information.

DISCLOSING INFORMATION TO THIRD PARTIES

Discern.io does not disclose or share any Personal Information with third parties. Discern.io also may be required to disclose an individual’s Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. In cases of onward transfer to third parties of data of EU and Swiss individuals received pursuant to the EU and Swiss-US Privacy Shield, Discern.io is potentially liable.

INTERNATIONAL SITE VISITORS

If you are visiting our Public Site from outside the United States, you expressly and affirmatively consent to transferring your Personal Information to Discern.io in the United States, where it will be maintained and processed on our servers. You acknowledge and agree that the level of data protection in the United States may not be equal to the level of protection under the laws of other countries.

The Personal Information submitted through the Public Site that is transferred to Discern.io in the United States will be used to respond to your requests for information.

​The Personal Information submitted through our Products is transferred to Discern.io in the United States will be used to support the functions necessary to deliver our Products and services.

EU AND SWISS-US PRIVACY SHIELD

Discern.io complies with the EU-US Privacy Shield Framework Principles and the Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from the European Union and Switzerland to the United States, respectively. Discern.io has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

HOW TO ACCESS OR UPDATE YOUR INFORMATION

Individuals whose personal data is processed by Discern.io have the right under Privacy Shield to access, correct or delete their Personal Information. If you provided information through our Public Site you may contact us at info@Discern.io.

OUR SECURITY MEASURES

Discern.io has physical, administrative, and technical safeguards in place to help protect the personal information Discern.io collects. While there is no such thing as perfect security on the Internet, we will take reasonable and appropriate steps to ensure the safety of your Personal Information.

While Discern.io take steps to protect your Personal Information, you also play a role in protecting your information. You can help to maintain the security of your online transactions by not sharing your log-on information or password with anyone. If Discern.io receive instructions using your log-on information and password Discern.io will assume that the instructions have been authorized by you.

ENFORCEMENT AND DISPUTE RESOLUTION

Discern.io is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). In compliance with the EU-US and Swiss-US Privacy Shield Principles, Discern.io commits to resolve complaints about your privacy and our collection or use of your personal information.  European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Discern.io at: info@Discern.io.com.

​ Discern.io has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.

​ Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

CHANGES TO THIS PRIVACY POLICY

Discern.io will occasionally amend this Privacy Policy to reflect company and customer feedback and Discern.io reserve the right to make changes to this Privacy Policy at any time. The use of your information is subject to the Privacy Policy and Terms of Use in effect at the time of use. The provisions contained in this Privacy Policy supersede all previous notices or policies regarding our privacy practices with respect to this site.

CONTACTING DISCERN.IO

If you have any questions, comments, access requests or any other issues arising under the Privacy Shield or regarding our Privacy Policy or our website, you can contact us at (917) 524-9975 or email info@Discern.io.

Updated July 1, 2020