Revenue Intelligence
An ARR/MRR Solution You Can Count On
Need to report ARR/MRR with confidence to your investors? Want a clear view into the future health of the business? Discern couples deep subscription expertise with flexible technology that supports any subscription scenario. The result: Investor-Grade Truth™ for your most critical revenue metrics — with 100% confidence in current and future ARR.
The Revenue Intelligence Partner to Global Finance & RevOps Teams
Key Benefits
Accurate Revenue Metrics
Get 100% precise ARR/MRR, NRR, and GRR calculations, even for the most complex subscription models.
Forward-Looking Visibility
View upcoming subscriptions and expirations and their impact on your ARR/MRR — so you’re never surprised at quarter-end.
Enhanced Investor Confidence
Provide stakeholders with reliable, consistent financial data built on explicit, auditable logic that holds up under scrutiny.
Time-Saving Automation
Eliminate manual calculations and reduce errors to focus on high-value strategic work instead of spreadsheet reconciliation.
Unified Operational & Financial Data
Consolidate and reconcile data from CRM and billing systems and report from a single, consistent source.
Product Analysis
Analyze product-level GRR/NRR. Identify cross-sell white space through customer profile penetration analysis.
Deferred Revenue Waterfall
Keep deferred revenue accurate and audit-ready with ERP sync and clear subscription-level traceability.
1-Click Customer Cube
Visibility into customer cohort/vintage retention rates, ICP or segment growth and margin, and product engagement.
Solution Highlights
ARR/MRR Calculations
100% Precise Revenue Metrics
Calculate ARR/MRR by account and rolled up to the company. Understand what’s contributing to the change between any two points in time and access full history for each account or parent account.
Expirations & Renewals
Never Miss a Renewal
Identify accounts with upcoming expirations and measure how much ARR is at risk. Track the status of every renewal and expansion opportunity to understand NRR performance in real time.
Cohort Analysis
Retention by Vintage
Understand which vintage-based cohorts of customers are seeing the best and worst retention across gross logo, gross dollar, and net dollar considerations.
Automated Customer Cube
Investor-Ready Customer Views
Generate a clean, time-based view of customer revenue, retention, and margin by segment, product, and period. Use it for internal churn, upsell, and cohort analysis — or export investor-ready views in one click.
NRR Projections
Forward-Looking Confidence
Leverage historical conversion rates and renewals data to project future NRR based on high and low scenario ranges — giving the board forward-looking confidence, not just backward-looking reporting.
Every Subscription Scenario, Handled
No two subscription businesses are alike. Discern handles the complexity that breaks other platforms — with configurable treatment options for every scenario your finance team encounters.
Late Renewals
- Exclude from ARR immediately
- Include in ARR until opportunity is lost
- Set a configurable grace period
Customer Win-Backs
- Treat as new logo customers
- Set a time period for win-back classification
Free Periods
- Count as ARR from contract start
- Do not count as ARR during free period
- Amortize contract value over full period
Usage-Based Pricing
- Count as ARR from contract start
- Do not count as ARR during free period
- Amortize contract value over full period
Committed ARR
- Track separately from live ARR
- Include in a separate “CARR Cycle” analysis
- Use contract start date for ARR recognition
FX Conversions
- Constant currency method
- Regular update method
- Hybrid approach / Separate reporting
- Exchange rate impact isolation
Revenue Intelligence AI Agents
Coming soon — production-ready AI agents built on top of Revenue Intelligence’s decision-ready data layer. Each agent inherits Discern’s data transformations, business logic, and metric definitions — ensuring Investor-Grade Truth™ in every output.
Expansion & Churn Signal Agent
Which accounts are showing early signs of churn — and which are primed for expansion?
- Monitors renewal timelines, usage trends, and engagement signals
- Flags at-risk accounts with specific churn indicators
- Identifies expansion-ready accounts based on product penetration and growth patterns
- Delivers weekly risk/opportunity digest to CS and revenue leadership
OUTPUT: Account risk scorecard + expansion opportunity list
Customer Health Scoring Agent
How healthy is each account — and what’s driving the score?
- Aggregates revenue trends, product usage, support tickets, and engagement data
- Calculates composite health scores with transparent factor weighting
- Triggers alerts when scores drop below configurable thresholds
- Provides recommended next actions for at-risk accounts
OUTPUT: Customer health dashboard + alert notifications
Revenue Lifecycle Agent
Where should the team focus to protect and grow revenue this quarter?
- Analyzes the full customer lifecycle from new logo through renewal and expansion
- Recommends prioritized actions: renewals to accelerate, upsells to pursue, saves to attempt
- Projects NRR impact of recommended actions vs. status quo
- Delivers structured weekly briefing to CS, Sales, and Finance leadership
OUTPUT: Prioritized action plan + NRR impact projections
Connects to All CRMs, ERPs, and Billing Systems
Discern connects to all major CRMs, ERPs, billing systems, and more — consolidating and reconciling data so your revenue metrics are always built on a single, consistent source of truth.
Case Study
The Challenge
After experiencing five acquisitions within a single year, ScalePad faced mounting complexity in managing customer subscription and transaction data across multiple systems. Without detailed upsell, cross-sell, contraction, and churn data by product or segment, it was difficult to access the information needed to pinpoint trends and make informed decisions.
Discern’s Solution
By unifying data in ScalePad’s multiple billing systems, standardizing data processes, and applying custom logic, Discern successfully automated ScalePad’s MRR/ARR calculation with visibility into underlying details.
Aaron Kennedy
VP of Operations, ScalePad
Discern FAQs
Discern delivers automated ARR/MRR by combining deep revenue expertise with flexible technology. During implementation, we work with you to define all subscription scenarios and ARR accounting rules. We then integrate with your revenue system of record — whether that’s your ERP, billing system, or CRM — and code rules to support each scenario. We can incorporate multiple data sources to tie subscriptions to opportunities to invoices, and we reconcile everything to produce Investor-Grade Truth™ metrics.
Yes. In addition to ARR/MRR calculations and retention or revenue growth rate metrics, Discern also calculates CARR. We do this by including revenue for annual contracts that have been signed but whose subscription start date has not yet begun — giving you a more holistic, forward-looking view of committed recurring revenue.
Yes. Discern automatically builds your customer cube by pulling clean, time-based ARR data from your CRM, ERP, and billing systems. You get a ready-to-use view of revenue by customer, product, and time period — ideal for customer journey analytics and investor reporting.
Yes. Discern captures ARR/MRR on a daily basis so you can see metrics for any point in time. We can also snapshot your ARR so that as changes to accounting logic or restatements occur, you can see what was previously reported.
Discern works with many global companies and understands the impact conversion rates can have on revenue numbers. Because the platform is flexible, we can handle FX any way you need — constant currency, regular updates, hybrid approaches, separate reporting in local and converted currency, or FX impact isolation in your ARR waterfall charts. We work with you to choose the method that fits your reporting requirements.
See Revenue Intelligence in Action
Get 100% precise ARR/MRR, forward-looking visibility into renewals and NRR, and the Investor-Grade Truth™ your board demands — all from a single platform.