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ScalePad Transforms Billing Complexity After Multiple Acquisitions

Automated ARR / MRR
Finance
Operations
2 min.

Overview

Following several acquisitions, ScalePad wrestled with standardizing MRR calculations across 5,000+ accounts, 6 billing systems, and 5 products. By implementing Discern, ScalePad successfully automated MRR / ARR calculations by product, at 4% the cost of building an internal solution.

As a result, Discern has enabled ScalePad to:

  • Gain operational clarity through unified customer insights.
  • Significantly reduce internal data costs via streamlined data management.
  • Align cross-functional teams with a single source of KPI data.
  • Enhance decision-making with timely and reliable financial reports.
  • Nimbly adapt to complex subscription models and changing needs.

The beauty of Discern lies within its people. I think of Discern as a Bionic man: half system and half human. With the Discern team incorporating our unique requirements, we can avoid the heavy custom development work that other systems would require to get our numbers right.

Aaron Kennedy
VP, Operations

About ScalePad

ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape.