Overview
Revyz is a fast-growing SaaS company serving Atlassian Cloud customers with configuration management and backup and restore solutions. Since launching in 2022, the company has grown steadily through the Atlassian Marketplace, with revenue collected and distributed by Atlassian rather than directly from customers.
As customer volume increased, Revyz needed a clearer, more reliable way to understand revenue performance, renewal timing, and overall business health. What began as a simple spreadsheet-based approach quickly became insufficient for tracking nuanced SaaS metrics such as co-terming, mixed contract lengths, and mid-cycle license changes. By implementing Discern, Revyz replaced manual reporting with a scalable, automated system that delivers real-time insight into financial performance and customer behavior.
Today, Discern serves as Revyz’s single source of truth for revenue and subscription analytics—enabling leadership to monitor growth, anticipate renewals, and operate with confidence as the business scales.
The Challenge
Revyz sells exclusively through the Atlassian Marketplace, where customer payments are processed by Atlassian and remitted back to vendors. While Atlassian provides access to detailed data via APIs, translating that raw data into accurate, up-to-date SaaS metrics required significant manual effort.
In the company’s early stages, Revyz relied on a spreadsheet that pulled Marketplace data into Google Sheets. While workable at low volume, this approach became increasingly fragile as customer count grew and billing scenarios became more complex. The team had to account for monthly and annual plans, multi‑year contracts, mid-cycle starts, co-termed licenses, expansions, contractions, and churn—all within a tool that was never designed for that level of complexity.
The issue wasn’t just time spent maintaining the spreadsheet. Leadership lacked timely visibility into churn, net retention, renewals, and expansion activity. Important insights were often discovered weeks after the fact, making it difficult to act proactively. As advisors encouraged Revyz to adopt more mature SaaS metrics, it became clear that spreadsheets would not scale.
You can only go so far with a spreadsheet. At some point, it’s time to give that up and go to something better.
Vish Reddy
CEO
The Solution
Revyz selected Discern to replace spreadsheets with a purpose-built revenue analytics platform. Discern worked closely with Revyz to integrate directly with Atlassian Marketplace APIs – meeting the company where its data lived.
The implementation process was fast and lightweight. The Discern team reviewed Revyz’s existing spreadsheet, mapped business rules for MRR and ARR calculations, and aligned on initial success criteria. Within weeks, Revyz had a fully functioning system that reflected its real-world billing nuances without requiring constant manual upkeep.
Discern automated revenue calculations, normalized complex subscription events, and surfaced key SaaS metrics through intuitive dashboards. Leadership could now see current MRR, upcoming renewals, customer expansions, contractions, and churn in one place, without needing to reconcile data by hand.
Rather than reinvent the wheel, it made sense to leave this to experts who know exactly how these metrics should work.
Vish Reddy
CEO
Business Impact
With Discern in place, Revyz gained immediate clarity into the financial health of the business.
Key outcomes include:
- A single source of truth: All subscription and revenue data from the Atlassian Marketplace is centralized and consistently calculated.
- Proactive renewal management: The team now looks 90 days ahead to identify upcoming renewals and engage customers before issues arise.
- Improved visibility into growth drivers: License expansions, contractions, and churn events are surfaced automatically, making it easier to understand what changed and when.
- Board- and investor-ready reporting: Live charts and dashboards replace static spreadsheets, supporting clearer conversations with investors and stakeholders.
- Reduced operational burden: Revenue analytics no longer require custom scripts or constant spreadsheet maintenance, freeing leadership to focus on customers and product.
One of the most valuable views for Revyz is Discern’s revenue waterfall, which summarizes how starting revenue evolves through new business, expansion, contraction, and churn over a given period.
While still early in the journey, Discern has become foundational to how Revyz understands its business, providing confidence that metrics are accurate, consistent, and ready to support future growth.
Discern gives us a single source of truth for understanding the financial health of our business – with metrics and insights available at our fingertips, without having to maintain it ourselves.
Vish Reddy
CEO
About Revyz
Revyz is a cloud-native SaaS company headquartered in California, dedicated to delivering the premier “Command Center” for data protection and configuration management within the Atlassian Cloud. Backed by industry leaders Atlassian and Druva, Revyz empowers organizations to navigate the Shared Responsibility Model by unifying automated backup, granular restoration, and proactive configuration drift analysis into a single, holistic platform.
Learn more at revyz.io
